Privacy policy

Utility Bear Limited is committed to protecting your personal information. This privacy policy relates to our use of any personal information you provide to us via phone, by email, in letters or any form of correspondence. It also relates to our use of any personal information you provide to us directly on our site, social media or advertising campaigns.. In order to constantly improve our service, we sometimes need to collect information about you.

We are legally obliged to use your information in line with all UK laws concerning the protection of personal information, including the Data Protection Act 1998.

Our website may contain hyperlinks to websites owned and operated by third parties. These third party websites have privacy policies separate from our own. We do not accept any responsibility or liability for the privacy practice of any websites but our own.

 

What data we may collect

If you fill out our contact form or otherwise use our online services or ads, we may collect the following data from you:

  • Your name
  • Your address
  • Your phone number
  • Your email address
  • Your Job Title & Company Details

 

How we collect data

We may collect data from you through email, web forms, advertisements and cookies.

We may also monitor traffic to our site and collect anonymous information about where the visitors are located, the devices they use and the referring website from which they accessed our site. We only use this information monitor the usage of our site.

 

How we use your data

Your personal data will be used to provide information and services offered through our business to you, all forms of correspondence we share, as well as for billing.

We will also use your data for customer service purposes and for analytics.

We will not:

  • sell or rent your data to third parties
  • share your data with third parties for marketing purposes

 

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to

 

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

 

How we protect your data and keep it secure

We will only ever store your data on secure servers, and only staff will ever be able to access it if deemed necessary in accordance with this policy.

 

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us.

 

Future Changes

This privacy policy may be updated at any time in accordance with the applicable laws.